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Care and Maintenance of your product

Thanks to the way they are built, Prowler Proof products are built to last. We recommend the following care and maintenance: 

Doors and windows

To maintain the integrity and appearance of your doors and windows, it’s essential to clean the powder-coated surfaces regularly. Ideally, undertake this task every six months; however, if you reside in coastal or industrial regions, a more frequent cleaning schedule is necessary to combat the harsher conditions.*

Here’s how to ensure your screen doors and windows remain in good condition:

Screen doors and windows

1. Begin by gently removing any loose debris.

2. Next, use a soft brush or cloth and a mild cleaning product.

For the best results, consider using Prowler Proof’s Screen Care 2 in 1 Wash & Wax Kit, which has been specifically designed to eliminate dust, salt, and other residues without damaging the powder-coated surface. Abrasive materials, such as steel wool or scouring powder, will irreversibly damage the coating.

3. Finally, rinse thoroughly with clean, fresh water to remove any remaining cleaning solution.

It’s crucial to steer clear of harsh detergents; as they can compromise the quality of the powder coating and put your Prowler Proof products at risk of corrosion. Detergents that require protective gloves during use is likely to damage the powder coating. The damage may not be visible immediately and could take up to twelve months to appear. Regular upkeep using the proper methods will ensure the longevity and beauty of your powder-coated surfaces.

Screen locks, hinges, and rollers

1. Begin by gently scrubbing the surface with a soft bristle brush, steering clear of abrasive tools.

2. Next, wash the area with a mild cleaning product diluted in warm water.

3. Carefully prevent any cleaning fluids from seeping into the lock cylinder.

4. Continuously keep the surface free from dirt and contaminants to avoid discoloration and damage. However, expect some variations in colour, gloss, or texture depending on environmental exposure.

Key cylinders should be lubricated annually, or when there are signs of roughness when you insert or retract the key. Remove any dirt, grime and salt deposits on and around the end of the cylinder barrel, and apply a small amount of powdered graphite to the key. Insert the key into the lock barrel to maintain a smooth action.

*Screen care in harsh environments

Prowler Proof products must be protected from the elements, just like any other major investment, if you live near the ocean or in industrial zones. The guide below will help you care for your screens if you live in these areas. 

EnvironmentDescriptionCleaning Interval
MildNot close to the ocean, e.g. rural, remote from urban and industryEvery 6 months
ModerateUrban area, inland and away from industryEvery 2 to 3 months
ExtremeWithin 10km of a coastline, being coastal/marine and subject to salt deposition, or heavy industrial areasEvery 2 to 4 weeks
MarineWithin 500m of beachfrontEvery week