January 20, 2022

Did you know, you don't need to ring Customer Service, you can use our COSI Support button to put your job on hold, and then send us a message to contact you.

Clicking on the “Support” button will put a job on hold and prevent it from being cut.  Your job will retain its position in queue once it is taken off hold by Customer Service.  You can also send a message to the customer team.

Step 1: Click on the Support button 
COSI Tip - Support Button in COSI Tip 1


Step 2:
Check the two boxes, type a message, and click on the “Request phone call button”
COSI Tip Support Button COSI Tip 2